Returns & Refund Policy
Returns & Refund Policy
100% Satisfaction Guaranteed
We want you to love us! (And we are pretty sure that you will.) But if any item that you receive is unsatisfactory, you are welcome to return it in it's original, unopened condition. A store credit will be issued upon return's arrival, less the original shipping cost. ANY RETURN WILL BE DONATED TO BIRD CONSERVATION ORGANIZATION. WE WILL NEVER RE-STOCK AN ITEM BACK INTO OUR INVENTORY DUE TO POTENTIAL BIRD ILLNESSES. In the event of a return, the buyer is responsible for return shipping and return must be initiated within 7 days of package arrival.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If the product quality issue is indeed caused by the seller's fault, you may choose to have the goods resent or return them for a refund.